We help creating and improving Services and Customer Experiences using Design Thinking process through user empathy, collaborative ideation, fast prototyping, testing and iteration, and managing implementation with the user in the heart of design.
Customer Experience Management
The benefits of human-centered approach and a customer-centric strategy, Mindworks uses, aren’t limited to private-sector businesses. Governmental, non-for-profit and academic entities at every level can gain by putting the needs and wants of their users first.
- Product and Service Design
- Experience Design and Implementation
- Marketing and Communication
- Behavior Change Campaigns
- Multimedia Content for Social Media
We deliver Innovation Workshops based on a human centered and collaborative approach to problem solving, to develop design mindset and master Design Thinking tools and technics..
- Trend Forecasting and Opportunity Management
- Customer Experience Design
- Design Thinking in Action
- Service Design, Ideation and Prototyping