Experience Management Consultancy

Design Thinking
We help creating and improving Services and Customer Experiences using Design Thinking process through user empathy, collaborative ideation, fast prototyping, testing and iteration, ​and managing implementation with the user in the heart of design.

Customer Experience Management
The benefits of human-centered approach and a customer-centric strategy, Mindworks uses, aren’t limited to private-sector businesses. Governmental, non-for-profit and academic entities at every level can gain by putting the needs and wants of their users first.

  • Product and Service Design
  • Experience Design and Implementation
  • Marketing and Communication
  • Behavior Change Campaigns
  • Multimedia Content for Social Media

Innovation Workshops
We deliver Innovation Workshops based on a human centered and collaborative approach to problem solving, to develop design mindset and master Design Thinking tools and technics..

  • Trend Forecasting and Opportunity Management
  • Customer Experience Design
  • Design Thinking in Action
  • Service Design, Ideation and Prototyping